gin rummy

gin rummy App support

Contact
+91 5957060152

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The gin rummy:

Q1: How to log in after installing the gin rummy?

To log in, enter your registered mobile number after opening the app, then verify the OTP (One-Time Password) sent to your number. This process replaces the need for a password or email login. You can easily access the app using this convenient mobile number verification method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP after waiting, try clicking on "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The gin rummy:

Q1: What is the minimum withdrawal amount in the gin rummy?

This app allows users to withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned money from gaming, not including bonus amounts. Users cannot withdraw bonus funds as part of their withdrawals.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but sometimes it can take up to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours for the payment to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. Any winnings earned from playing games with the bonus can be withdrawn by the account holder.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, visit the settings section and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.

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